S U P P O R T

answers & help

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Payments and Refunds

Payments at an event


​At an event, I accept cash or card. Card payments are taken via PayPal Here, this allows you to pay securely on my stall using your PayPal account, credit or debit card.


Payments Online


Online payments for handmade products in the shop are made via Paypal Checkout.


Custom Orders


Custom orders placed at an event can be paid for using the same means as above. Custom orders placed online or by message, will be sent an invoice via Paypal and are paid using PayPal, this allows you to pay securely online using your PayPal account, credit or debit card. If you wish to pay for your custom order using a different method this can be arranged.


Returns & Refunds


I have a 14 day returns policy, if for any reason you are unsatisfied with your purchase please contact me. You will receive a refund when I receive the product, it must be returned in the condition you received it in its original packaging. Customer pays the return postage.

Refunds do not apply to custom orders.

Lauren Davis

Melksham, Wiltshire

Alice's Tinkerporium

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